Ortel Mobile PIN Refill

It pays for a 28-day option term out of your credit. Ortel prices its options just under round top-up amounts: Smart World XS is 4,99 EUR, Smart World S+ is 12,49 EUR, Smart World M+ is 17,49 EUR and Smart World L+ is 22,49 EUR per 28 days. An option renews itself automatically every 28 days as long as the credit covers it and you have not cancelled it by the end of the term.

Up to six months from when it lands on the account, and a single top-up of 5,00 EUR or more starts a fresh six-month period for the whole balance. A single top-up below 5,00 EUR does not start a new period, so the 2,50 EUR amount tops the balance up without extending its validity.

Dial *101# on the handset and press call to see your balance. You can also call the free short code 1155 and press 1 to hear it, or see your balance, your usage and your costs in the Ortel Mobile app or in the MeinOrtel portal.

Running out of credit bars outgoing calls and SMS, but you stay reachable. At the end of each credit period a two-month phase of passive reachability follows, in which incoming calls and texts still arrive and you can still top up to start a new period; if no top-up is made in that phase, the SIM is deactivated.

Call 01771771138 from a German landline or mobile network, Monday to Friday from 8:00 to 20:00. The call is charged at your provider's rate for calls to the Telefónica Deutschland mobile network. You can also get help in the Ortel Mobile app or in the MeinOrtel portal.