Gift Vouchers and Gift Cards are for a monetary value and are used to purchase experience vouchers or gift products on our website. To make a purchase using your Gift Voucher or Gift Card you will need to create or login in to your RedBalloon account: 1. Go to www.redballoon.com.au 2. Select the person icon at the top right hand corner and select “Log in” 3. Enter your email address and password and select 'Login'. If you do not have a RedBalloon account, create one by selecting ‘create an account’ and entering your details. 4. Find the experience voucher you want to purchase. Select ‘Buy Experience Voucher’ or ‘Instant Book this date’ (if you are wanting to book in for your preferred date and time straight away) 5. On the My Cart page, enter the number of vouchers you would like to purchase in the QTY field and select the ‘Checkout’ button. 6. At the checkout is where you can choose to add a personalised message and choose your preferred delivery method. 7. Under ‘Choose Payment Method' – select ‘Gift Voucher/Card’. Enter the Voucher Code or Gift Card number and select 'Apply'. If you have more than one Gift Voucher or Gift Card, repeat this step. 8. Your Gift Voucher/Card value will be deducted from the total amount owing (note this in the 'Order Summary' to the right). Any unused value will be added to your RedBalloon account. 9. If you need to pay an amount over the value of your Gift Voucher/Card, select your preferred payment method and enter payment details. 10. Read and Agree to the Terms and Conditions – click ‘Place Order’. Please take note of your Order Number on the confirmation page. If you're ready to book in your experience, you can do this straight away by selecting the 'Book Now' option and following the prompts. Please note: If you have left over credit it will remain in your RedBalloon account for you to use at a later time. Please check the expiry date of this remaining credit in your RedBalloon account. Any experiences purchased with this credit will hold the same expiry date as the credit does, and must be booked and taken by this date.
