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Deliveroo e-Gift Cards can only be redeemed for the purchase of menu items on the website www.deliveroo.it or on the Deliveroo application.

With Deliveroo e-Gift Cards it is not allowed to:

• Reuse or top up credit;
• Redeem multiple promotional codes or vouchers together;
• Use credit to pay for subscriptions (e.g., for Deliveroo Plus) or to purchase new Deliveroo e-Gift Cards;
• Redeem them for cash, resell them, transfer them for the same value, or transfer them to another Deliveroo account once redeemed.

To redeem your e-Gift Card, you must enter the unique code on the e-Gift Card at the time of purchase when placing your next order and your Deliveroo account will be charged for the face value of your eGift Card. Once charged to your Deliveroo account, the e-Gift Card is non-refundable and non-transferable. If your purchase exceeds the total balance, the rest of the order must be paid with another payment method accepted according to our Terms and Conditions of Service (see: www.deliveroo.it/legal). Deliveroo is not responsible for any loss, theft, or unauthorized use, and if this happens, your electronic credit card will not be replaced.

In case of problems with the electronic credit card, please contact our Customer Service at corporate@deliveroo.it.