Bookings made through this platform are exclusively managed by GIR Loyalty. For changes or assistance, users must contact tren@girloyalty.com. Modifications are not allowed at Renfe stations or on its official website.
The Tarjeta Tren is valid for 6 months from the date of purchase. It is non-refundable and cannot be exchanged for cash, except as required by law.
“The Gift Card is not compatible with other offers/promotions, cards, passes, discounts, or Renfe promotional codes.”
