https://www.hardtofind.com.au/page/terms Gift cards can be redeemed at checkout. The value of a gift card will be issued as credit in your account. Gift cards are valid for 3 years and cannot be returned or exchanged for cash. All returned items that were paid for with a gift card will be refunded as a store credit for you to use against a future purchase. If you return an item paid for by both a gift card and credit card or PayPal, you will be refunded on your credit card/PayPal up to the amount of your initial credit card/PayPal payment, and the remaining amount will be refunded as store credit. All gift cards are in Australian dollars.